Effective Date: September 16, 2026
At BuildWithFolashade, we want you to feel confident about your purchase. Before your project begins, we make sure the service, deliverables, pricing, and expectations are clear so you know exactly what you are paying for.
Because our services involve time, knowledge, research, planning, strategy, creative work, and customized execution, our refund terms depend on the stage of your project.
Before Your Project Begins
If you change your mind before work has started, please contact us as soon as possible.
Where no project work has been completed, we may review your cancellation request and determine whether a refund is appropriate based on the circumstances.
Once Your Project Has Started
Once work has started, refunds are generally not available for work that has already been completed or time and resources already committed to your project.
This can include:
Research and planning
Strategy
Writing or editing
Design and content creation
Formatting
Marketing preparation
Setup and implementation
Project management
Changes to Your Project
We understand that ideas can evolve.
Your package includes the revisions stated in your agreed scope. Requests that substantially change the original direction or add new services may require additional payment.
We will always communicate this with you before proceeding with additional work.
If You Have a Concern
Your experience matters to us.
If something does not meet the agreed requirements of your project, please contact us so we can review the issue and determine the appropriate next step within the agreed scope.
We believe in addressing concerns through clear communication rather than leaving clients uncertain about what happens next.
Project Delays
To keep your project moving, we may need information, files, access, approvals, or feedback from you.
If these are delayed, your project completion date may also need to change.
Results
Our services are designed to provide professional knowledge, strategy, creative work, and practical implementation.
However, we cannot guarantee a specific number of sales, followers, leads, customers, book purchases, website visitors, revenue, or other business results because these can depend on factors outside our control.
Questions
For refund-related questions:
BuildWithFolashade
Email: hello@buildwithfolashade.com
TERMS & CONDITIONS
Effective Date: September 16, 2026
Welcome to BuildWithFolashade.
These Terms & Conditions explain how our services work and what you can expect when you purchase a service or use our website.
By using our website or purchasing a service, you agree to these terms.
1. Our Services
BuildWithFolashade provides services across:
Writing & Publishing
Social Media Marketing
Digital Business
Depending on the project, services may include writing, editing, proofreading, formatting, publishing guidance, content creation, social media strategy, marketing, digital product development, email marketing, sales funnels, and related services.
The exact services included in your project will be based on the package or custom offer you purchase.
2. Choosing the Right Service
Every project is different.
You can choose one of our standard packages or contact us about a custom project when your needs do not fit one of the listed options.
Before a custom project begins, we will confirm the agreed scope, deliverables, price, and expected timeline.
3. Payment
Prices are stated in United States Dollars (USD) unless otherwise specified.
Payment terms will be shown at checkout or agreed upon for a custom project.
Work normally begins after the required payment has been received and we have the information needed to begin.
4. What Is Included
Your project includes the services and deliverables stated in your selected package or custom agreement.
We want to keep every project clear, so work outside the agreed scope may require an additional fee.
We will discuss additional work with you before proceeding.
5. Your Role in the Project
You may need to provide information, files, account access, feedback, approvals, or other materials needed to complete your project.
You are responsible for making sure that materials you provide can legally be used for your project.
6. Project Timelines
We will provide an estimated timeframe based on the agreed scope.
Timelines may change when there are delays caused by missing information, late feedback, additional requests, third-party platforms, technical issues, or circumstances outside our reasonable control.
7. Revisions
Where revisions are included, they are intended to improve or refine the agreed work.
A revision does not include completely changing the original project direction or requesting new services that were not part of the package.
Any additional work will be discussed with you before it is added.
8. Third-Party Platforms
Some projects may involve services such as Amazon KDP, social media platforms, website builders, email platforms, payment providers, marketplaces, or other third-party tools.
We can provide guidance or implementation where included in your service, but we do not control third-party platforms, their policies, algorithms, pricing, availability, or future changes.
9. Your Content and Intellectual Property
You remain responsible for the content, information, images, trademarks, files, or other materials you provide.
Once your project has been fully paid for, final original deliverables created specifically for your project will be provided for your intended use, unless otherwise agreed in writing.
Third-party assets such as stock images, fonts, software, templates, plugins, or other licensed materials remain subject to their own terms and licenses.
10. Confidentiality
We respect the privacy of your project information.
Information you provide to us will be treated as confidential and will only be shared where reasonably necessary to provide the service, where required by law, or where you have authorized us to do so.
Where trusted specialists are involved in a project, relevant information may be shared only as necessary to complete the agreed work.
11. Portfolio Use
With your permission, we may showcase completed work on our website, portfolio, social media, or marketing materials.
If you do not want your project publicly displayed, please let us know.
12. No Guaranteed Business Results
Our work is based on your goals, your information, and the strategy agreed for your project.
Because business results depend on many factors beyond our control, we do not guarantee specific sales, revenue, followers, engagement, leads, website traffic, rankings, book sales, or other results.
13. Website Use
You agree not to use this website for unlawful purposes, interfere with its operation or security, or copy protected website content without permission.
14. Cancellation
A project may be cancelled or ended in accordance with the agreed project terms and our Refund Policy.
Where work has already been completed or resources have already been committed, payment may remain due for that work.
15. Changes to These Terms
We may update these Terms & Conditions when our services, business practices, or legal requirements change.
The latest version published on this website will contain the current effective date.
16. Contact
BuildWithFolashade
Email: hello@buildwithfolashade.com
Website: buildwithfolashade.com
PRIVACY POLICY
Effective Date: September 16, 2026
At BuildWithFolashade, your privacy matters.
When you contact us, purchase a service, submit a form, or work with us, you may share personal or project information with us. This Privacy Policy explains how we collect, use, protect, and manage that information.
1. Information We May Collect
Depending on how you interact with us, we may collect:
Name
Email address
Phone number
WhatsApp contact details
Business information
Project information
Files, documents, images, and other materials you provide
Messages and communications
Payment or transaction information needed to manage your purchase
Information submitted through forms or consultation requests
Basic technical information about how you use our website
We aim to collect information that is reasonably necessary for the purpose for which it is being used.
2. How We Use Your Information
We may use your information to:
Respond to your questions
Understand your needs
Recommend services or packages
Prepare quotes and custom offers
Deliver your project
Communicate with you
Process and manage payments
Provide customer service
Improve our website and services
Maintain business records
Protect against fraud or unauthorized activity
Meet legal obligations
Send relevant marketing communications where legally permitted and where appropriate consent has been obtained
3. Project Information
Some projects may require you to provide manuscripts, business information, marketing materials, login or account information, or other project-related content.
We use this information only as reasonably necessary to provide the agreed service and manage the project.
4. Payment Information
Payments may be processed by third-party payment providers.
Those providers may collect and process payment information under their own privacy policies and terms.
We may receive information necessary to confirm and manage your transaction.
5. Third-Party Services
We may use third-party tools and services to operate our business and provide services. These may include:
Website hosting
Email platforms
Payment providers
Scheduling tools
Cloud storage
Communication platforms
Analytics tools
Project management software
Marketing tools
Only information reasonably necessary for the relevant purpose should be shared with these providers.
6. WhatsApp and Other Communication Tools
If you choose to contact us through WhatsApp or another third-party communication platform, your information may also be handled according to that platform’s own privacy policy and terms.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to operate properly, understand visitor activity, improve website performance, and measure marketing effectiveness.
You may be able to manage certain cookie settings through your browser or device.
8. Marketing Emails
Where permitted by applicable law, we may send information about our services, resources, or updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or by contacting us.
9. Protecting Your Information
We take reasonable steps to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no online service or method of electronic storage can be guaranteed to be completely secure.
10. How Long We Keep Information
We retain information only for as long as reasonably necessary for the purpose for which it was collected, to manage your project, maintain appropriate business records, resolve disputes, or meet legal requirements.
11. Your Privacy Choices
Depending on the laws that apply to you, you may have rights regarding the personal information we hold about you.
These may include requesting access to your information, asking us to correct inaccurate information, asking questions about how your information is used, or withdrawing consent where legally available.
12. Children’s Privacy
Our services are intended for adults and businesses. We do not knowingly collect personal information from children for the purpose of providing our services.
13. International Processing
Some service providers we use may operate in countries other than where you live.
Where personal information is processed outside your country, we take reasonable steps to protect it in accordance with applicable requirements.
14. Questions or Concerns
Your privacy matters to us.
For questions, requests, or concerns about your personal information, contact:
BuildWithFolashade
Email: hello@buildwithfolashade.com
We will review privacy concerns and respond as appropriate.
15. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.
The latest version published on this website will include the current effective date.
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